Returns & Exchanges

At Cinch Jeans, we stand by the quality of our denim and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure you find the perfect fit and style for your western lifestyle with absolute confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email or the confirmation screen.

• 3.
  Package Your Items

  Securely pack your unwashed and unworn jeans in their original packaging, ensuring all hangtags remain attached to the garment.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.